@semishiawalker
Receptionist at Watooka Guest house with experience resolving customer issues and managing daily interactions.
GuyanaAt Watooka Guest house, I worked as a Customer Service Representative, managing 50+ customer interactions daily through phone, email, and chat. I resolved customer issues and maintained accurate interaction records using CRM systems.
I also demonstrated product knowledge to provide effective solutions and met or exceeded performance targets and KPIs. My experience includes customer service, reception duties, and office support.
Work history, roles, and key accomplishments
Watooka Guest house
Worked as Receptionist at Watooka Guest house.
Watooka Guest house
Aug 2025 - Mar 2026 (7 months)
Managed 50+ customer interactions daily via phone, email, and chat
Resolved customer issues promptly, improving satisfaction and retention
Maintained accurate records of customer interactions using CRM systems
Demonstrated strong product knowledge to provide effective solutions
Consistently met or exceeded performance targets and KPIs
Degrees, certifications, and relevant coursework
Diploma of College Studies, Technical Training
CSEC, Business
2020 - 2025
Software and tools used professionally
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