
King blessing User
@kingblessinguser
Customer Support Assistant providing remote WhatsApp and Instagram support, resolving complaints and maintaining 98% positive customer feedback.
What I'm looking for
As a Freelance Customer Support Assistant, I reply to customer messages for small businesses through WhatsApp and Instagram.
I resolve complaints, track orders, and answer product questions, maintaining 98% positive customer feedback.
I also handle difficult customer interactions calmly and turn complaints into sales.
I’m proficient in Tawk.to, Zendesk, Gmail, and Shopify, and I’m available for remote full-time, part-time, or hourly work, including night shifts.
Experience
Work history, roles, and key accomplishments
Freelance Customer Support Assistant
Self Employed
Jan 2023 - Present (3 years 9 months)
Provided remote customer support via WhatsApp and Instagram for small businesses, handling inquiries, complaints, and order tracking. Maintained high customer satisfaction and positive feedback.
Education
Degrees, certifications, and relevant coursework
King blessing hasn't added their education
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