Kimentha Pillay

I am a hardworking and dedicated individual, eager to join the remote workforce in Pietermaritzburg, KwaZulu-Natal, South Africa. My experience in client services has equipped me with the skills to effectively engage with customers and provide exceptional service. I thrive in diverse environments and look forward to collaborating with individuals from different cultural backgrounds.

During my time at Snupit (Pty) Ltd, I honed my abilities in active listening and customer-focused communication. I successfully liaised with customers through various channels, ensuring their needs were met with empathy and professionalism. My role involved not only delivering excellent service but also collaborating with team members to enhance the overall customer experience.

In my recent position as an Agent Outreach VA, I conducted cold calling with Real Estate Agents, building professional relationships and gathering valuable property leads. My educational background in Marketing, complemented by my achievements, such as receiving a Certificate of Merit for my research project, underscores my commitment to continuous learning and excellence in my field.