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Kimberly smith

@kimberlysmith5

I coordinate care, accommodations, and client support across healthcare settings.

United States
Message

What I'm looking for

I'm looking to continue supporting clients through care coordination, advocacy, case management, and collaborative healthcare service delivery, with a focus on patient well-being, independence, and effective communication.

I've supported care management at Aetna CVS Health Care for nearly nine years, coordinating care plans, triaging Care Team tasks, and connecting clients with assessments, referrals, advocacy, crisis intervention, and follow-up.

More recently, I've managed ADA accommodation cases at Sga, Inc and provided individualized support as an elderly companion, including medication assistance, care-plan coordination, transportation, and family communication.

Experience

Work history, roles, and key accomplishments

SI

ADA Case Specialist

Sga, Inc

Nov 2024 - May 2026 (1 year 6 months)

Managed ADA-related cases, ensuring compliance with laws and company policies. Reviewed accommodation requests, maintained confidential records, and coordinated implementation of workplace accommodations.

Education

Degrees, certifications, and relevant coursework

Liberty University logoLU

Liberty University

Bachelor of Science, Science

Pursued a Bachelor of Science degree, completing some coursework.

Tech stack

Software and tools used professionally

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