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Kimberly Cowan - JacobsKJ
Open to opportunities

Kimberly Cowan - Jacobs

@kimberlycowan-jacobs

Motivated assistant teacher and customer service professional delivering reliable communication and support.

Jamaica
Message

What I'm looking for

I seek a customer-focused role where I can apply my classroom assistance and customer-service skills, work within a supportive team, and grow professionally.

I am a motivated education and customer service professional holding an NCTVET Certificate in Customer Service and pursuing a Practical Nursing certificate (pending 2025). I bring a strong work ethic and dedication to delivering exceptional service.

As an assistant teacher (Grades 1 & 2), I support classroom learning by assisting with lesson activities, supervising students, and communicating with parents and staff to promote student growth and a positive learning environment.

I also have hands-on retail experience as a cashier handling cash and POS operations, strong telephone and customer-service skills, and proficiency in Microsoft Office; I am seeking a customer-focused role where I can contribute reliability, strong communication, and ongoing professional growth.

Experience

Work history, roles, and key accomplishments

PC

Cashier

Port Maria Vocational Centre

Jan 2019 - Present (6 years 7 months)

Handled cash transactions, operated POS, provided courteous customer service, and maintained an organized sales area.

Education

Degrees, certifications, and relevant coursework

DC

Distinction College

Certificate, Practical Nursing

Certificate in Practical Nursing currently pending completion in 2025.

Port Maria Vocational Centre (HEART Trust NTA) logoPN

Port Maria Vocational Centre (HEART Trust NTA)

NCTVET Certificate, Customer Service

2019 - 2020

NCTVET Certificate in Customer Service Level 2 completed 2019–2020.

CSEC (Caribbean Secondary Education Certificate) logoCC

CSEC (Caribbean Secondary Education Certificate)

CSEC, Secondary Education

CSEC subjects including English (A), Mathematics, and Human & Social Biology.

CH

Cross Primary & Junior High

Primary/Junior High Education, Primary and Junior High Education

2006 - 2008

Attended Cross Primary & Junior High, completing Grades 6 through 9 from 2006 to 2008.

Tech stack

Software and tools used professionally

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Kimberly Cowan - Jacobs - Assistant Teacher (Grades 1 & 2) - Port Maria High & Preparatory School | Himalayas