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Kimberly ChosenKC
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Kimberly Chosen

@kimberlychosen

Agile Delivery Leader | Scrum Master & Agile Coach | Creating the Conditions for High-Performing Teams | Coaching • Psychological Safety

South Africa
Message

I’m a delivery leader with over 10 years’ experience, including more than eight years in Agile delivery and leadership across financial services, insurance and energy. My career has spanned Scrum Master, Agile Delivery Manager, Agile Coach, Product Implementation Manager and programme delivery roles, giving me experience across teams, programmes and wider organisational change.

I’ve led complex multi-squad and regulatory delivery, established governance and ways of working, aligned senior stakeholders and helped organisations improve how work moves from strategy through to execution. Across these roles, I’ve developed a leadership style that balances people, delivery and organisational needs, creating the clarity, accountability and conditions needed for sustainable performance.

My Philosophy: Understand first. Change second.

A lot of delivery approaches begin with a predetermined idea of what “good” should look like and then try to move the team towards it. My approach is different: I first seek to understand the people, the environment and the challenges they are experiencing, and then shape the process and structure around what will help them succeed.

For me, this is where people awareness meets delivery discipline. Sustainable performance requires both.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

City University, London logoCL

City University, London

Bachelor of Science (Hons), Computer Science

Bachelor of Science (Hons) in Computer Science.

EG

EMCC Global

EMCC Global Individual Coach/Mentor accreditation (EIA), Coaching and Mentoring

Accreditation as an Individual Coach/Mentor (EIA).

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