At Virgin Media O2, I led Agile delivery and product transformation across digital product teams. I improved sprint predictability from 67% to 85.71% and reduced mobile app error rates to under 4% through better planning, estimation maturity, and dependency management.
At Paydock, I improved roadmap delivery predictability through proactive planning, forecasting, and data-driven tracking. Across telecommunications, payments, financial services, and higher education, I’ve supported Agile transformation, Product Operating Model adoption, and product-led ways of working.

