Kimberley Chiwundo
@kimberleychiwundo
Administrative & digital support professional blending executive coordination, customer service, and AI-driven content.
What I'm looking for
I’m a detail-oriented Administrative & Digital Support Professional with proven experience supporting executives and clients through strong administrative workflows, clear communication, and confidential record management. In my roles, I managed executive calendars, handled professional email correspondence, and improved workflow efficiency to keep operations running smoothly.
I also bring hands-on customer-facing and growth experience, including sales calls and follow-ups, client relationship building, lead generation, and maintaining CRM records. Alongside this, I create and optimize content—managing social media content, collaborating with brands, and increasing engagement using digital tools—supported by my certification in Artificial Intelligence Fundamentals with knowledge of machine learning, AI tools, and AI automation basics.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Latiff Fashion Boutique
Jan 2021 - Jan 2022 (1 year)
Provided customer service and handled POS transactions to support smooth in-store operations. Managed inventory and ensured day-to-day store readiness during the sales cycle.
Sales Executive
Xchange Investment Training
Jan 2021 - Present (5 years 5 months)
Conducted sales calls and follow-ups, building client relationships and generating leads through outreach. Maintained accurate CRM records to support sales pipeline management.
Personal Assistant
Machete Solutions
Jan 2021 - Present (5 years 5 months)
Managed executive calendars and professional email correspondence while maintaining confidential records. Improved workflow efficiency through coordinated administrative support.
Education
Degrees, certifications, and relevant coursework
Himalaya Secondary School
Matric, Secondary Education
Completed Matric at Himalaya Secondary School.
IBM SkillsBuild
Artificial Intelligence Fundamentals, Artificial Intelligence
Certified in Artificial Intelligence Fundamentals through IBM SkillsBuild.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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