Kimani Joel

I am a dedicated and solutions-oriented customer service professional with a strong ability to build genuine connections and navigate challenges calmly. My experience as a Customer Support Associate at Ecom Services Limited has equipped me with the skills to respond effectively to user inquiries, troubleshoot issues, and ensure a safe community environment through policy enforcement.

In my previous role as an Accounts Payables and Receivables Assistant at Tata Chemicals Magadi, I honed my skills in invoice processing, vendor management, and dispute resolution. I am committed to delivering exceptional support that not only meets customer needs but also builds lasting trust and loyalty. My educational background in Mathematics and Chemistry from the University of Nairobi further enhances my analytical abilities, allowing me to approach problems with a critical mindset.