I built a multi-tenant AI customer support platform with an embeddable widget, searchable business knowledge bases, and AI agent workflows for retrieval, escalation, and tool execution.
At Tala Digital Financial Services, I designed Java and Python microservices for fintech products across international markets. Backend workflow changes increased onboarding conversion by 27%, while payment integrations and Kafka-driven processing reduced transaction errors by 43%.
At Medco Technology Solutions, I built and maintained electronic medical record platforms for clinical workflows, laboratory integrations, and hospital billing. I also developed web and mobile applications at Pilasa Technologies PLC, including contributions to a judicial case management platform and a live-streaming app.

