kianna paige-johns
@kiannapaige-johns
Dedicated customer service representative with strong organizational skills.
What I'm looking for
I am a highly organized and hard-working individual with a passion for customer service. My experience spans various roles, including customer service representative at Hartung Glass Industries, where I maintained customer satisfaction through proactive strategies and effective communication. I have developed strong relationships with customers and colleagues alike, ensuring a collaborative and efficient work environment.
Throughout my career, I have demonstrated my ability to learn quickly and adapt to new challenges. From my time as a team member at Baskin Robbins to my role as a mail carrier with A Better Carrier, LLC, I have consistently contributed to team success by completing tasks accurately and efficiently. My educational background in Criminology has further enhanced my understanding of customer needs and the importance of confidentiality in service roles.
Experience
Work history, roles, and key accomplishments
Receptionist/Sales Associate
Alpine Ford
Jul 2023 - Dec 2023 (5 months)
Utilized product knowledge to effectively sell vehicles of interest to customers. Managed time efficiently when meeting with customers for car deals and built strong customer relationships.
Mail Carrier
A Better Carrier, LLC (USPS)
Feb 2023 - Jun 2023 (4 months)
Demonstrated attention to detail when organizing mail for delivery. Utilized physical stamina and strength to carry out packages efficiently.
Sergeant (Explorer Program)
Pueblo Police Department
Dec 2018 - Feb 2023 (4 years 2 months)
Learned the expectations and duties of a police officer through the explorer program. Taught classes on good citizenship skills to peers.
Customer Service Representative
Hartung Glass Industries
Mar 2021 - Jan 2023 (1 year 10 months)
Maintained customer satisfaction by addressing needs and resolving concerns with forward-thinking strategies. Answered a constant flow of customer calls promptly, offering advice and assistance.
Hostess
Texas Roadhouse
Feb 2021 - Mar 2021 (1 month)
Managed reservations and to-go orders via phone, providing accurate wait times and menu information. Supported dining area readiness by assisting servers, food runners, and bussers.
Inbound Worker/Clerical Worker
Target Warehouse
Sep 2020 - Dec 2020 (3 months)
Maintained clean, organized, and safe work areas to promote efficiency and team safety. Operated material moving equipment to handle heavy loads and maintain production levels.
Team Member
Baskin Robbins
Aug 2020 - Sep 2020 (1 month)
Maintained clean, organized, and safe work areas to promote efficiency and team safety. Operated the register to process payments and collect cash for orders.
Education
Degrees, certifications, and relevant coursework
Colorado State University-Pueblo
Bachelor of Science, Criminology
2020 - 2021
Pursued a Bachelor of Science in Criminology, gaining insights into the criminal justice system. Studied various aspects of crime, law, and societal impact.
Pueblo Centennial High School
Diploma, General Studies
2016 - 2020
Completed high school education, earning a diploma. Developed foundational knowledge and skills across various subjects.
Pueblo Community College
Bachelor of Science, Criminology
Undertook some college coursework towards a Bachelor of Science in Criminology. Gained initial understanding of criminological theories and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring kianna?
You can contact kianna and 90k+ other talented remote workers on Himalayas.
Message kiannaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
