Khlood Mokhtar
@khloodmokhtar
Experienced HR recruiter with a strong background in customer service.
What I'm looking for
I am Kholoud Mokhtar, a dedicated HR recruiter with a diverse background in customer service, administrative support, and candidate sourcing. My journey began at Assuit University, where I studied oriental languages, specializing in Hebrew and Judaism. Since then, I have honed my skills in various roles, including sales, technical support, and quality assurance, which have equipped me with a unique perspective on the recruitment process.
Throughout my career, I have consistently applied my organizational and communication skills to enhance operational efficiency and contribute to organizational goals. My experience at companies like Egypt Insurance and Etisalat Egypt has strengthened my customer communication skills, while my current role at Partner allows me to attract top talent by effectively engaging with candidates and understanding their needs. I am passionate about creating a positive hiring experience that reflects the company's culture and values.
Experience
Work history, roles, and key accomplishments
HR Recruiter
Partner
Feb 2023 - Present (2 years 4 months)
Focused on attracting job candidates, utilizing effective strategies for engagement, and supporting the recruitment team in selecting the best candidates.
Quality Assurance Specialist
Telemedia Company
Feb 2022 - Feb 2023 (1 year)
Reviewed calls from agents, assessed performance, and provided feedback to enhance service quality and customer satisfaction.
Telesales Agent
Kheprat Company
Feb 2021 - Feb 2022 (1 year)
Specialized in stock trading and portfolio management, provided investment advice, and managed client portfolios to achieve financial goals.
Technical Support Agent
Xceed
Jan 2021 - Feb 2021 (1 month)
Provided comprehensive customer support, effectively handled inquiries, and improved internal processes for customer satisfaction.
Customer Service Representative
Etisalat Egypt
Jan 2020 - Jan 2021 (1 year)
Provided technical support and resolved customer issues, handled inquiries, and performed quality assurance tasks to enhance customer satisfaction.
Sales Representative
Egypt Insurance
Jan 2018 - Jan 2019 (1 year)
Worked in the sales department, selling insurance policies to individuals, enhancing sales and customer communication skills.
Education
Degrees, certifications, and relevant coursework
Assuit University
Bachelor of Arts, Oriental Languages
2015 - 2019
Grade: Good
She studied oriental languages, including Hebrew and Persian, and specialized in Hebrew and Judaism.
Availability
Location
Authorized to work in
Job categories
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