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Khanh Chau

@khanhchau

IT specialist and network administrator with 12+ years' infrastructure expertise.

Canada
Message

What I'm looking for

I am seeking a role where I can manage and secure enterprise network infrastructure, solve complex technical problems, support mission-critical systems, and work within a collaborative, SLA-driven environment that values reliability and professional growth.

I am an experienced IT Specialist and Network Administrator with over 12 years managing system and network infrastructure, including nine years supporting aviation-grade environments. I specialize in designing, securing, and maintaining LAN/WAN systems with Cisco, Fortinet, and Aruba technologies.

My hands-on experience includes VMware vSphere 7.0 administration, Windows Server (AD, DNS, IIS), VLAN/VPN design, firewall configuration, and email authentication (SPF, DKIM, DMARC). I have a strong track record of meeting strict SLAs, supporting mission-critical airport systems, and delivering reliable IT operations.

I am client-focused, communicate effectively, and excel at troubleshooting complex issues while providing end-user support and technical training. I hold relevant certifications such as CCNA and VMware vSphere coursework and have been recognized with management commendations.

Experience

Work history, roles, and key accomplishments

FI
Current

Network Administrator

FirstTecPro

Jun 2025 - Present (5 months)

Provide remote and onsite network support, managing LAN/WAN infrastructure and optimizing performance using Cisco, Fortinet, and Aruba devices while maintaining documentation and VLAN/firewall configurations.

TA

IT Specialist

Tan Son Nhat International Airport

Jan 2016 - Jul 2025 (9 years 6 months)

Managed LAN/WAN infrastructure and mission-critical airport systems, administered VMware vSphere, Active Directory and HP servers, and implemented VLANs, VPNs and firewall policies to ensure uptime under strict SLAs.

MC

Technical Support Specialist

Mat Bao Corporation

Jan 2013 - Jan 2015 (2 years)

Provided technical support for web hosting and email systems, resolved 30+ tickets daily, and configured SPF, DKIM and DMARC to improve email deliverability and reputation.

AL

IT Support Technician

ALTA Media Co., Ltd

Jan 2010 - Jan 2011 (1 year)

Installed and maintained hardware, software and local networks, troubleshot connectivity issues, and assisted in infrastructure monitoring to optimize internal IT operations.

Education

Degrees, certifications, and relevant coursework

Industrial University of Ho Chi Minh City logoIC

Industrial University of Ho Chi Minh City

College Degree in Computer Science, Computer Science

2011 - 2014

Completed a College Degree in Computer Science, covering software, networks, and systems administration from 2011 to 2014.

Industrial University of Ho Chi Minh City logoIC

Industrial University of Ho Chi Minh City

Diploma in IT, Information Technology

2008 - 2011

Completed a Diploma in IT focused on computer science fundamentals and practical IT skills between 2008 and 2011.

Tech stack

Software and tools used professionally

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Khanh Chau - Network Administrator - FirstTecPro | Himalayas