Khadijah Hassan
@khadijahhassan
I manage client relationships, construction projects, operational records, and scientific data.
NigeriaWhat I'm looking for
At StarAgri West Africa, I manage relationships with over 100 clients daily, achieving approximately 75% of a 100-engagement daily target and supporting a Callback Unit with approximately 78% customer retention.
I've also managed construction and real estate operations at Beyond Medicals Integrated Limited, supervising around 13 workers and coordinating contractors, suppliers, clients, and project teams. I conduct property inspections, monitor budgets, track procurement and materials, and help clients shape interior design and customization decisions.
My background combines operational delivery with data management, using Microsoft Excel, Google Sheets, KoboCollect, and Microsoft Office to maintain reports and records. I also train new staff and work across teams to resolve client issues and improve service delivery.
With a B.Sc. in Microbiology from Ahmadu Bello University, I've developed experience in antimicrobial resistance, NCBI data collection, bioinformatics, DNA sequencing technologies, food safety, quality assurance, HACCP, and research documentation.
Experience
Work history, roles, and key accomplishments
Client Relationship Management Agent
StarAgri West Africa
Jan 2026 - Present (7 months)
Manage over 100 clients daily through proactive engagement and support, achieving approximately 75% of daily targets. Contribute to a Callback Unit with customer retention rates of about 78%, and train and mentor three new staff members.
Intern
Global Health CPD
Jan 2025 - Dec 2025 (11 months)
Completed coursework on microbiology laboratories and antimicrobial resistance (AMR), gaining practical exposure to AMR detection techniques.
Site Manager / Property Inspector / Project Manager
Beyond Medicals Integrated Limited
Jan 2025 - Dec 2025 (11 months)
Managed day-to-day site operations for construction and real estate projects, supervising approximately 13 workers and coordinating contractors and suppliers. Conducted property inspections, monitored budgets, and collaborated with clients and teams to meet timelines.
Intern
Genomac Institute Incorporation
Jan 2025 - Dec 2025 (11 months)
Conducted NCBI data collection and analysis, and explored bioinformatics tools and DNA sequencing technologies.
Food Technology Intern
NAFDAC
Jan 2023 - Dec 2023 (11 months)
Supported quality assurance activities and food safety inspections, and participated in food product research and development activities.
Intern
National Animal Production Research Institute
Jan 2023 - Dec 2023 (11 months)
Monitored product quality standards and assisted with HACCP implementation, conducting sensory evaluations and analytical quality assessments.
Secretary
Supreme Kids Academy
Jan 2017 - Dec 2019 (2 years 11 months)
Managed records, tuition documentation, correspondence, and office administration.
Education
Degrees, certifications, and relevant coursework
Ahmadu Bello University
Bachelor of Science, Microbiology
2019 - 2024
Bachelor of Science in Microbiology from Ahmadu Bello University, Nigeria, from 2019 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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