Kezia Kanaya

Worked as Technical Project Manager at WRS Health.

• Led product development across multiple EHR modules, defining requirements, user stories, acceptance criteria, and implementation plans.
• Collaborated with Engineering, AI/ML, UX, QA, and clinical stakeholders to deliver AI-powered features, API integrations, and clinical workflow enhancements.
• Drove clinical workflow enhancements to improve EHR usability, documentation efficiency, and provid

1. Utilized techniques such as workshops (refinements) and document analysis to elicit requirements effectively
2. Translated client requirements into detailed solution documents and comprehensive user story understandable by the development team.
3. Worked in agile environment where I attend and help sprint planning, daily stand-up, sprint reviews, and retrospective sessions.
4. Working on 5+ pro

1. Annotated and transcribed audio recordings while accurately identifying multiple speakers.
2. Reviewed audio files to assess quality and identify issues such as overlapping speech or background noise.
3. Applied annotation guidelines to ensure accuracy, consistency, and high-quality data output

1. Managed development of a Gacha Web Application and Admin System supporting 20+ customizable gacha campaigns using Laravel Framework (PHP).
2. Led cross-functional teams through requirements planning, sprint execution, and product delivery.
3. Coordinated stakeholders and engineering teams to ensure scalable and timely system implementation.
4. Oversaw project timelines, risk management, and del

• I managed four end-to-end software projects at Transcommunica Ltd, including a financial system, onsen reservation platform, and penguin timecard HR System.
• Coordinated closely with developers and stakeholders to ensure smooth delivery and on-time results.
• I handled QA Planning and testing ensuring all system met high reliability and quality standards.

I lead cross-functional teams to deliver systems built with Firebase, Vue.js, Flutter, and WordPress. From gathering requirements to managing sprints, I keep projects moving and aligned with goals.

Key projects:
1. Onsen Reservation System – Delivered an online booking platform with automated reservation and availability management.
2. Penguin Timecard (HR Application) – Improving an employee att

1. Gather & analyze requirements from product owners by conducting elicitation session.
2. Help in transforming requirements to User Story template.
3. Consulting with the development team until project is deployed.
4. Creating system prototype using Figma (BI report, PowerApps)
5. Deploying requirements and process flow with scrum and agile framework

Worked as Junior Business Analyst at Reiz Tech.

1. Used Figma to design websites and mobile applications.
2. Conducted comprehensive user research to identify pain points, streamlining product development processes.
3. Integrated user feedback into iterative design cycles, continuously refining products based on user needs.

1. Utilized Microsoft Excel to streamline financial reporting.
2. Collaborated with the IT department to optimize internal systems, improving data accuracy and operational activities.
3. Assisted in analyzing financial data and preparing reports to support decision-making process within the company.

Oct 2024

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Jul 2024

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Apr 2024

At UCSI University, I majored in Business Information Systems and earned my Bachelor of Information Technology degree. I gained a strong foundation in IT and its integration with business processes from the program. I learnt more about business process optimisation, enterprise systems, data management, IT project management, and systems analysis and design.

I gained a better understanding of how

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