Kevin SW

Designed tailored weight loss and fitness programs for individual clients, monitoring milestones and adjusting routines based on progress. Delivered one-on-one on-site instruction and provided ongoing performance evaluation and support.

Researched and identified engaging content ideas across various social media platforms. Compiled and organized potential content ideas according to creative producers' requirements and collaborated to refine and approve concepts.

Handled content management including scheduling and publishing of videos, shorts, reels, and live streams. Managed performance tracking and reporting by monitoring analytics, creating SMM reports, and supporting experiments.

Managed posting and scheduling of videos, community posts, and shorts. Analyzed YouTube channel metrics to assess performance and developed strategies to improve channel reach and metrics.

Managed booking, ticketing, and refunds at the head office. Handled sales reporting and customer service operations including date changes, sector changes, and no-shows, and served as Arrival-In-Charge at Paro International Airport.

Managed overseas clients' skincare OEM projects and in-house brand distributors from ASEAN countries. Handled marketing materials creation, event participation, and coordinated operations with the China sales office.

Managed daily office tasks assigned by the supervisor. Assisted in research, data collection, and reporting for the hotel, and attended events to assist the marketing communications team.

Grade: 3.52/4.00

Completed a Bachelor of Business Administration in International Business in 2015 with a GPA of 3.52/4.00.