Keundra User
@keundrauser
Detail-oriented operations and customer service professional specializing in data entry and logistics.
What I'm looking for
I am a detail-oriented professional with over 10 years of combined experience in early childhood education, logistics, and operations management. I consistently maintain accurate records, manage schedules, and communicate effectively with stakeholders to ensure smooth daily operations.
In logistics roles I coordinated dispatch routes, verified shipments, and managed inventory control while preparing documentation such as bills of lading and invoices. I have hands-on experience reconciling job notes, photos, disposal weights, and payment tracking to support reliable reporting.
As an operations manager and supervisor I oversaw regional deliveries, trained and supervised staff, and worked with delivery partners to resolve issues and improve processes. I take ownership of customer communications—quotes, scheduling, and ETA updates—to drive repeat and referral business.
I am seeking remote data entry or customer service opportunities where my organizational skills, accuracy, and problem-solving mindset can support business operations and deliver excellent service.
Experience
Work history, roles, and key accomplishments
Classroom Educator
Turning Sun School
Aug 2023 - Present (2 years 2 months)
Maintain accurate student progress, attendance, and classroom records while communicating regularly with families to ensure timely updates and high-quality service.
Assistant (Operations & Admin)
Easy Breezy Solutions
Mar 2021 - Present (4 years 7 months)
Coordinated schedules, dispatch routes, and crew assignments for logistics jobs; managed inventory, customer communications, and prepared invoices to improve accuracy and repeat business.
Shipping & Receiving Coordinator
APL Logistics (Bobcat)
Mar 2023 - Aug 2023 (5 months)
Verified and tracked incoming/outgoing shipments with high accuracy and prepared shipping documentation including bills of lading and packing lists to ensure timely delivery.
Operations Manager
Cook Unity
Oct 2021 - Mar 2023 (1 year 5 months)
Oversaw regional logistics and fulfillment operations, managed inventory control, supervised and trained staff, and resolved delivery issues with partners to maintain service standards.
Education
Degrees, certifications, and relevant coursework
Georgia State University – Perimeter College
Associate of Science, Special Education
Completed an Associate of Science in Special Education at Georgia State University Perimeter College, focusing on foundational coursework for early childhood and special education support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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