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Keundra User

@keundrauser

Detail-oriented operations and customer service professional specializing in data entry and logistics.

United States
Message

What I'm looking for

I seek a remote role in data entry or customer service emphasizing accuracy, clear communication, process improvement, and opportunities to support operations and growth.

I am a detail-oriented professional with over 10 years of combined experience in early childhood education, logistics, and operations management. I consistently maintain accurate records, manage schedules, and communicate effectively with stakeholders to ensure smooth daily operations.

In logistics roles I coordinated dispatch routes, verified shipments, and managed inventory control while preparing documentation such as bills of lading and invoices. I have hands-on experience reconciling job notes, photos, disposal weights, and payment tracking to support reliable reporting.

As an operations manager and supervisor I oversaw regional deliveries, trained and supervised staff, and worked with delivery partners to resolve issues and improve processes. I take ownership of customer communications—quotes, scheduling, and ETA updates—to drive repeat and referral business.

I am seeking remote data entry or customer service opportunities where my organizational skills, accuracy, and problem-solving mindset can support business operations and deliver excellent service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Georgia State University – Perimeter College logoGC

Georgia State University – Perimeter College

Associate of Science, Special Education

Completed an Associate of Science in Special Education at Georgia State University Perimeter College, focusing on foundational coursework for early childhood and special education support.

Tech stack

Software and tools used professionally

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