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Kepha Monyoncho

@kephamonyoncho

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I keep ERP, accounting, and SaaS applications running through SQL, reporting, implementations, and production support.

United States

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What I'm looking for

I'm seeking remote or W2 contract work supporting and implementing ERP, accounting, SaaS, and financial systems. I want to use SQL, reporting, Python, data migration, UAT, and end-to-end production support to improve business operations.

I've supported and implemented ERP, accounting, and business applications for more than 10 years, including Infor SunSystems, Micros Fidelio, Micros POS, Vanguard Financials, and custom ERP/CRM workflows. At Funsoft Systems and Touchcom, I translate business requirements into application changes, SQL queries, reports, fixes, documentation, and user support.

I build operational applications and dashboards with Python, Django, Flask, SQL Server, PostgreSQL, MySQL, Power BI, Tableau, SSRS, and Excel. I lead work from requirements, configuration, data migration, UAT, and go-live through training and post-go-live support.

Experience

Work history, roles, and key accomplishments

Current

Software Support Consultant

Current

Touchcom

Jan 2020 - Present (6 years 8 months)

Provide Infor SunSystems (4.4) ERP application support, diagnosing accounting-system issues and training client staff. Write SQL extractions and build business-intelligence reports for hospitality and accounting clients.

Infor Sunsystems SQL Business Intelligence ERP Support Troubleshooting Training Documentation

Current

Business Intelligence / Data Analyst

Current

Funsoft Systems Ltd

Sep 2019 - Present (7 years)

Gathers requirements and translates them into application changes, reports, and SQL queries. Builds and supports Python/Django and Flask applications, troubleshoots issues, and creates Power BI and Tableau dashboards.

Python Django Flask MySQL PostgreSQL Power BI Tableau Excel SQL UAT Data Validation

Head of Information Technology

Sportsview Hotel Kasarani

Apr 2018 - Sep 2019 (1 year 5 months)

Led systems support for hotel operations across Micros POS, Micros Materials Control, Micros Fidelio, and Infor SunSystems, plus network, servers, email, and CCTV. Established a helpdesk system for resolving user requests within SLA and implemented disaster-recovery and backup schedules.

Micros POS Micros Materials Control Micros Fidelio Infor Sunsystems Network Administration server management Email Systems CCTV Help Desk Management SLA Disaster Recovery Backup Excel Power BI Reporting

Software Implementation / Support Engineer

Novacom Systems Limited

Nov 2016 - Mar 2018 (1 year 4 months)

Analyzed customer requirements and drafted implementation plans for Micros Fidelio hospitality solutions. Provided technical support, wrote SQL queries, and developed tools using C# and Entity Framework.

SQL C#Entity Framework Micros Fidelio Infor Sunsystems Data Migration Technical Support Training

Software Implementation Consultant

Servetech Systems

Jan 2016 - Nov 2016 (10 months)

Executed system integration testing, UAT-environment setup, end-user training, change management, SQL Server data import, go-live, and post-go-live support. Installed, deployed, and configured Sales & Distribution Pro across Unilever distributor workstations and production environments.