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Keoka Walker

@keokawalker

Human Resources Executive at Target who reduced turnover from 50% to 20% through workforce planning and targeted retention strategies.

United States

Message

At Target, I partnered with leaders in high-volume retail operations on workforce planning, employee experience, and leadership development. I reduced rolling 12-month turnover from 50% to 20% through targeted retention strategies.

I accelerated resolution of high-risk employee relations matters from 14 days to 5 days, balancing compliance, employee experience, and organizational risk. Through coaching, classes, and accountability milestones, I contributed to a 15-point increase in employee engagement scores.

I used succession planning to fill store leadership roles internally and reduce reliance on external hiring. Earlier, as a Visual Merchandising Team Lead at Target, I helped improve sales in low-grossing areas by at least 15% within two months.

Experience

Work history, roles, and key accomplishments

Executive Team Leader, Human Resources

Target

Sep 2022 - Sep 2026 (4 years)

Served as a strategic HR partner for a 300+ employee retail operation, advising senior leaders on workforce planning, employee relations, and leadership development. Reduced turnover from 50% to 20% and improved engagement scores by 15 points.

Employee Relations Workforce Planning Leadership Development Performance Management Succession Planning Change Management HR Compliance Payroll Employee Engagement Retention Strategy

Senior Human Resources Team Leader

Target

Feb 2017 - Sep 2019 (2 years 7 months)

Led end-to-end HR support for a 150+ employee retail operation, including talent acquisition, employee relations, payroll, and compliance. Developed people strategies aligned with business objectives and supported district-level initiatives.

Talent Acquisition Employee Relations Payroll Benefits Administration HR Compliance HR Metrics Community Partnership

Visual Merchandising Team Lead

Target

Sep 2015 - Feb 2017 (1 year 5 months)

Served as district trainer for merchandising, improving visual presentation across 9 stores. Executed 5 major brand launches and boosted sales in low-grossing areas by at least 15%.

Visual Merchandising Training Sales Growth Team Leadership Brand Launch

Administrative Assistant

Healing Touch Career College

Jul 2015 - Oct 2016 (1 year 3 months)

Managed recruitment events and payroll administration for faculty and staff. Collaborated with HR Director on recruitment strategies, increasing student job placements by 20%.

Payroll Administration Recruitment HR Compliance Employee Engagement

Assistant General Manager

Zaxby's Franchising LLC

Jan 2010 - Jul 2015 (5 years 6 months)

Handled hiring, onboarding, and scheduling while managing labor expenses. Coached team members to achieve quarterly metrics and ensured proper training and development.

Hiring Onboarding Scheduling Training Coaching Labor Management HR Reporting