Kennyatta Hewell

I am a customer-focused professional with a strong background in project management, data analysis, and cross-functional collaboration. My experience spans various roles, including Relationship Banker at Bank of America, where I build and maintain strong client relationships by understanding operational needs and providing tailored financial solutions. I am adept at driving product adoption and collaborating with engineering teams to enhance product offerings, ensuring that clients gain maximum value from the services provided.

Previously, as a Case Management Analyst II at Cognosante, I developed methodologies to support risk management and coordinated across teams to improve processes related to economic policies and regulatory compliance. My role as a Project Analyst at Sutherland Global Services allowed me to lead the analysis of key performance metrics, identifying opportunities for process optimization in a customer service environment. I am committed to delivering on-time results within budget while ensuring clear communication with stakeholders.