Kennedy Anyanonu
@kennedyanyanonu
I streamline executive workflows, operations, billing, and records management for high-volume teams.
NigeriaWhat I'm looking for
At Hoolio Apartments, I oversee daily administrative and facility operations, executive workflows, client billing setups, revenue reconciliations, and audit-ready records. I also develop SOPs that remove administrative bottlenecks and streamline recurring work.
Previously, I directed global client operations at Instaforex and managed executive calendars, travel, correspondence, confidential records, invoicing, and budget reconciliations as a Personal Assistant. My background also includes high-volume transaction processing, cash balancing, and ledger reconciliation at Guaranty Trust Bank.
Experience
Work history, roles, and key accomplishments
Operations Manager
Hoolio Apartments
Jan 2024 - Present (2 years 8 months)
Oversee daily administrative and facility operations, managing executive workflows, high-volume client billing setups, and revenue reconciliations. Serve as primary escalation point to resolve operational disputes, billing discrepancies, and stakeholder inquiries.
CRM Manager
Instaforex
Jan 2022 - Dec 2024 (2 years 11 months)
Directed global client operations, overseeing priority account escalations, payment resolutions, and executive correspondence. Performed routine auditing and database maintenance across CRM platforms to guarantee data integrity, confidentiality, and SLA compliance.
Bank Teller
Guaranty Trust Bank
Dec 2017 - Jun 2018 (6 months)
Processed high-volume daily cash, electronic, and financial transactions with zero error margins. Executed mandatory end-of-day cash balancing, ledger reconciliations, and transaction auditing in strict compliance with operational protocols.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Diploma, Banking and Finance
Diploma in Banking and Finance from Nnamdi Azikiwe University.
National Open University of Nigeria
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science from the National Open University of Nigeria.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Skills
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