Open to opportunities

Ken Joe

@kenjoe

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Operations and procurement professional with HR and compliance experience in hospitality and public sector.

Ghana

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What I'm looking for

I seek operational or procurement roles where I can apply HR and compliance experience, grow my supply chain expertise, and contribute within a collaborative, development-focused team.

I am an adaptable operations and procurement professional with hands-on experience across hospitality and regulatory environments. I bring administrative, human resources, procurement, and protocol expertise gained at ERERA and operational leadership as a hotel duty manager.

At Tang Palace Hotel I manage day-to-day operations, facility maintenance, security compliance, guest relations, employee issues, and daily reporting. I prioritize accountability, teamwork, and consistent delivery of service standards.

While at ECOWAS Regional Electricity Regulatory Authority (ERERA) I facilitated procurement processes, prepared and tracked invoices, coordinated office operations, and supported management-led surveys and reporting. My background includes internship experience handling employee records, performance monitoring, and health & safety checks.

I hold a BSc in Business Administration and a Master of Supply Chain Management from GIMPA, plus a diploma in management studies and a certificate in software engineering. I continually seek opportunities for professional growth and skill development.

Experience

Work history, roles, and key accomplishments

Current

Duty Manager

Current

Tang Palace Hotel

May 2025 - Present (6 months)

Manage and supervise day-to-day hotel operations, ensure facility maintenance, security and safety compliance, and resolve guest and staff issues to maintain service standards.

Operations Management Staff Supervision Guest Relations Safety Compliance Reporting Conflict Resolution Facility Management

Administrative Officer

ECOWAS Regional Electricity Regulatory Authority

Jan 2022 - Oct 2023 (1 year 9 months)

Coordinated procurement and office operations, prepared and tracked invoices and payment requests, conducted management surveys, and produced administrative reports to support procurement functions.

Report Writing Office Administration Records Management

Human Resources Intern

Aqua Safari Resort

Jul 2017 - Aug 2017 (1 month)

Maintained employee records, monitored performance, resolved internal conflicts, conducted departmental surveys, and supported health and safety checks across departments.

Performance Monitoring Conflict Resolution Survey Management Health & Safety