Kemi User

I am a proactive Virtual Assistant with over six years of experience providing administrative, project coordination, and client-support services across fast-paced environments. I consistently deliver timely, accurate work—achieving a 98% on-time task completion rate and maintaining a 98% email/phone response rate within 24 hours.

My background includes managing large digital records and student databases, supporting interior design project documentation, and improving operational workflows to reduce retrieval times and speed inquiry resolution. I have driven measurable improvements such as a 30% reduction in document retrieval time, a 20% increase in customer satisfaction through engagement, and enhanced team communication leading to faster resolution of client inquiries.

I bring strong skills in calendar management, document preparation, social media management, and tools like Microsoft Office, Google Workspace, CRM and collaboration platforms. I am results-oriented, detail-focused, and committed to improving processes that support business and client success.