Kemi Ogunnaike
@kemiogunnaike
Seasoned Systems Support and IT leader delivering strategic infrastructure, procurement, and user support.
NigeriaWhat I'm looking for
I am a systems support professional with over 10 years' experience managing enterprise and desktop applications, IT procurement, vendor negotiations, and cross-location support. I build processes that improve system reliability and reduce costs while ensuring compliance.
As Chief Information Officer, I align technical strategy with business goals, supervise infrastructure, implement QA and data protection processes, and manage IT budgets. Previously I led user support, administered Microsoft Exchange, Office 365, Windows Server, SQL and NAVISION, and coordinated security patching to meet SLA targets.
I combine hands-on troubleshooting and network experience with procurement and vendor-management strengths, focused on delivering efficient, secure, and cost-effective IT services that support organizational objectives.
Experience
Work history, roles, and key accomplishments
Chief Information Officer
Biztech Global Nig.Ent
Mar 2022 - Present (3 years 7 months)
Developed company IT strategy, supervised system infrastructure and implemented quality assurance and data protection processes while preparing and managing IT support budgets to align technology with business goals.
Head User Support
Shoreline Power Nig. Ltd
Mar 2012 - Jan 2020 (7 years 10 months)
Managed implementation and administration of Microsoft Exchange, Office 365, and Windows Server environments, resolved application and end-user issues within SLA targets, and led IT procurement and vendor contract negotiations to reduce costs.
Processed customer transactions accurately, promoted bank products, identified and blocked fraudulent transactions, and collaborated with Risk Management to protect consumer identity and escalate issues as needed.
IT Support / Data Entry
Federal Mortgage Bank
Jan 2010 - Dec 2010 (11 months)
Provided end-user technical support across Windows and Mac systems, troubleshot network and system issues, documented resolutions, and supported WAN/VPN implementation during NYSC deployment.
System Support Officer
Portland Paints and Products Nig Ltd
Jan 2007 - Dec 2007 (11 months)
Troubleshot system and network issues, administered SAGE 2007 databases, configured desktops and peripherals, and managed security controls including antivirus and firewalls to maintain multi-platform environments.
Education
Degrees, certifications, and relevant coursework
Ajayi Crowther University
Master's Degree, Risk Management and Insurance
2022 - 2023
Completed a Master's program in Risk Management and Insurance focusing on enterprise risk practices and insurance principles.
YTYaba College of Technology
Higher National Diploma, Computer Science
2007 - 2009
Grade: Upper Credit
Completed a Higher National Diploma in Computer Science with Upper Credit division covering computing theory and practical applications.
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Kemi?
You can contact Kemi and 90k+ other talented remote workers on Himalayas.
Message KemiFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
