Open to opportunities

Kemi Makori

@kemimakori

Message

Detail-oriented virtual assistant with a passion for efficiency.

Kenya

Message

What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and contribute to team success while continuing to grow professionally.

I am a highly driven virtual assistant with over a year of experience in customer service. My detail-oriented and organized nature allows me to enhance the overall efficiency of any organization I work with. I thrive in both individual and team settings, ensuring that tasks are completed effectively and on time.

During my time as a Freelance Virtual Assistant, I successfully managed inboxes, scheduled appointments, and conducted market research. My proficiency with tools like Trello, Asana, and Google Workspace has enabled me to streamline processes and improve productivity. I am committed to continuous learning and development, currently pursuing a CPA certification while enhancing my skills in project management and data-driven decision-making.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

CAPEULET MAKORI

Jan 2025 - Present (5 months)

As a Virtual Assistant, I organized inboxes, filtered spam, and responded to client inquiries. I booked appointments, set reminders, and coordinated meetings while maintaining spreadsheets for record keeping. Conducted market research and summarized findings using project management tools.

Appointment Management Inbox Management Market Research Trello Asana Communication

Customer Service Representative

Thee Fashion Bazaar

Jan 2023 - Jan 2024 (1 year)

Managed customer inquiries via phone, email, and chat while maintaining customer records using Google Sheets. Processed orders, refunds, and returns, ensuring customer satisfaction and assisting in various administrative tasks.

Google Sheets Communication

Education

Degrees, certifications, and relevant coursework

KCA University

CPA Certification, Accounting

2023 -

Pursuing CPA Certification with a focus on accounting principles, financial reporting, and business management.

Alison

Virtual Assistant Program, Virtual Assistance

2025 -

Completed a Virtual Assistant Program focusing on essential skills for administrative support, including communication, organization, and problem-solving.