At Jubilee Life Insurance, I addressed customer inquiries about insurance products, evaluated client feedback, and supported marketing initiatives. I also collaborated with teams to develop insurance solutions for client needs.
As a Human Resources Intern at Tanzania Commercial Bank, I supported filing, data entry, and record keeping while handling sensitive personnel information confidentially. I also recruited bank agents and merchants and processed new account applications.
My experience includes customer service, human resources, and data analysis. I hold a Bachelor of Human Resource Management from Mzumbe University, where my thesis examined the effectiveness of transformational leadership style in managing employee performance.
