At Mweme Company Ltd., I worked as a human resource manager, providing guidance on employee relations and scheduling candidate interviews. I also managed the company’s organizational structure, responsibilities, and staffing levels.
I collaborated with leadership on recruitment strategies and dealt with employee turnover, which I managed to reduce at the organization.
At Pata Driver, I worked as a sales agent and customer care support, reaching out to leads and onboarding clients. I also assisted customers with technical issues, product usage, and billing inquiries, and documented recurring feedback.
