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@kelvinmutuku
Versatile supply chain and finance professional skilled in virtual assistance, AI data training, and customer support.
I am a supply chain and finance professional with a BSc in Supply Chain Management and CPA Section 1 & 2, experienced across procurement, accounts receivable, reconciliations, and ERP systems such as Oracle. I deliver accurate results in both remote and office-based roles and have supported operational efficiency for corporate clients and startups.
As a freelance virtual assistant and customer support specialist, I manage scheduling, email, CRM updates, and client communication while also providing AI data annotation and SEO-optimized research and content writing. I have applied detailed annotation guidelines, used Excel and Google Sheets for data delivery, and completed projects within deadlines.
In contract and internship roles I have overseen billing and invoicing cycles, maintained supplier and client data in ERP, supported procurement and stock reconciliation, and consistently met collection targets that improved cash flow stability. I bring strong communication, stakeholder engagement, and problem-solving skills to help teams scale operations and improve accuracy.
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Work history, roles, and key accomplishments
Platinum Outsourcing Logistics Ltd
Jun 2024 - Present (1 year 5 months)
Managed accounts receivable, reconciliations, and billing cycles while maintaining ERP client/supplier data and exceeding monthly collection targets to strengthen cash flow.
Self Employed
Jan 2023 - Present (2 years 10 months)
Labeled and annotated text, image, and conversational datasets and performed search evaluation to improve AI model performance while meeting accuracy and deadline targets.
Self Employed
Jan 2022 - Present (3 years 10 months)
Provided administrative and customer support to small businesses and startups, managing scheduling, email, CRM updates, and procurement coordination to improve operational efficiency.
Self Employed
Jan 2022 - Present (3 years 10 months)
Researched and produced SEO-optimized articles, reports, and summaries for clients, improving content clarity and online visibility across diverse topics.
Del Monte Kenya Ltd
Sep 2022 - Dec 2022 (3 months)
Supported procurement and inventory processes by preparing requisitions, processing LPOs, verifying deliveries, and reconciling stock to ERP balances during stock-taking exercises.
Degrees, certifications, and relevant coursework
Certificate, Monitoring and Evaluation
2023 - 2023
Completed a certificate course in Monitoring and Evaluation covering project monitoring frameworks and evaluation methodologies.
Bachelor of Science, Supply Chain Management
2020 - 2023
Completed a Bachelor of Science in Supply Chain Management with a Transport & Logistics option, focusing on procurement, inventory control, and logistics operations.
Software and tools used professionally
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