Kelli Canfield

I am an operations leader with 13+ years turning chaotic processes into clean, scalable systems across healthcare, remote support, and e-commerce. I focus on process optimization, vendor coordination, and creating workflows that reduce errors and cycle time.

I've supported over 10,000 surgical procedures in high-pressure trauma settings and developed procedural checklists and training that improved team readiness. In small-business operations I negotiated supplier terms to cut turnaround times by 30% and created SOPs that lowered error rates; in my current role I resolved 96% of complex billing disputes through cross-department collaboration.

I bring a calm, data-driven approach to vendor management, remote team coordination, CRM-driven workflows, and fulfillment operations. I thrive in fast-moving environments where I can remove friction, align stakeholders, and deliver reliable outcomes.