Kelisha Naidoo

With my background as a physiotherapy private practice owner, I bring a unique combination of administrative expertise, medical knowledge, and business acumen to the table, which I believe will contribute greatly to the efficiency and success of your practice. As the owner of a physiotherapy practice, I was responsible for managing day-to-day operations, including overseeing patient records, billing, insurance claims, and ensuring compliance with healthcare regulations. I developed a keen understanding of medical coding, claims processing, and healthcare documentation, all while working closely with patients and medical staff to ensure smooth operational workflows. This handson experience has given me a comprehensive understanding of the critical importance of accurate coding, detailed patient documentation, and effective administrative support in a clinical setting. Additionally, I recognize that medical coding and administration is an ever-evolving field and may differ to South African standards. I am fully committed to upskilling by taking any relevant courses, certifications, or training that will enhance my ability to contribute effectively to your team. My ability to multitask and manage competing priorities was essential in running my practice. I successfully coordinated appointments, handled billing inquiries, worked with insurance companies, and implemented administrative procedures to improve overall office efficiency. I am also highly skilled in using practice management software and am comfortable learning new systems as needed. I am excited about the opportunity to bring my skills and experience to a new role in medical administration. I am confident that my background in both healthcare administration and medical coding, along with my proven ability to improve operational processes, will make me an asset to your team. Thank you for considering my application. I would welcome the opportunity to discuss how my experience and skills align with the needs of your practice. I look forward to hearing from you soon to schedule an interview.