Kelisha Naidoo

I’m a results-driven healthcare professional and physiotherapist with 9+ years of experience leading patient care operations, multidisciplinary coordination, and service delivery across acute, rehabilitation, outpatient, and community settings. I manage end-to-end treatment plans and operational workflows with a strong focus on quality outcomes.

I founded and managed my private physiotherapy practice, overseeing day-to-day operations, patient services, scheduling, reporting, and service delivery. I coordinate individualized rehabilitation plans across orthopaedic, neurological, respiratory, musculoskeletal, pain management, and paediatric care, while running multiple care projects simultaneously.

My work centers on cross-functional collaboration: I coordinate with doctors, specialists, medical aids, insurers, caregivers, and rehabilitation facilities to optimize patient outcomes. I supervise and support locum physiotherapists and support staff, implementing systems for clinical documentation, outcome tracking, and operational reporting to maintain compliance and improve efficiency.

Across outpatient, inpatient, home-based rehabilitation, and hospital/community placements, I’ve managed complex rehabilitation cases and supported continuity of care through clear documentation, progress tracking, and patient support pathways. I’m energized by client relationship management, process improvement, and delivering high-quality service through structured planning, communication, and collaboration.