Keliah Israel
@keliahisrael
Inspiring medical biller and coder with excellent customer service skills.
United StatesWhat I'm looking for
I am an inspiring and motivated medical biller and coder with a strong background in customer service. My experience includes working with the ECW system and proficiency in Microsoft Office and Excel spreadsheets. I thrive in remote positions and am dedicated to delivering high-quality work.
Throughout my career, I have developed excellent multi-tasking abilities and strong communication skills, which have enabled me to effectively manage tasks and interact with clients. My attention to detail and dependability make me a valuable asset in any team. I am self-motivated and possess eloquent speech, active listening skills, and a problem-solving mindset.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
NexRep/Southern New Hampshire University
Feb 2024 - Present (2 years 4 months)
Provided exceptional customer service in a remote setting, assisting students and addressing inquiries effectively. Utilized strong communication skills and active listening to resolve issues and enhance customer satisfaction.
Medical Biller/Revenue Cycle Specialist
Evolve Credit Solutions
Sep 2023 - Nov 2023 (2 months)
Worked as a medical biller and revenue cycle specialist, managing billing processes and ensuring accurate coding for medical services. Developed strong attention to detail and problem-solving skills while handling patient accounts.
Education
Degrees, certifications, and relevant coursework
Midlands Technical College
Certificate in Medical Billing & Coding, Medical Billing & Coding
2023 - 2023
Completed 1 year of study in medical billing and coding, focusing on healthcare reimbursement processes and coding systems.
Midlands Technical College
Certificate in Phlebotomy, Phlebotomy
2021 - 2021
Completed 1 year of study in phlebotomy, gaining essential skills for blood collection and patient care.
South Lake High School
High School Diploma, General Education
2006 - 2010
Completed 4 years of high school education and received a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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