Kejuana Armstrong

All Star Healthcare Solutions| Intergrity Locums-
Lead full-cycle credentialing and file execution for a portfolio of 30+ active locum physicians and APPs, ensuring
100% compliance with strict payer, facility, and client-specific onboarding requirements.
Mitigate operational risk; auditing medical staff files for malpractice history, work gaps, and documentation errors prior to submission. Accele

Guided healthcare professionals, including registered nurses, through credentialing and licensure to ensure compliance with U.S. regulatory requirements. Performed evaluation and primary source verification, oversaw visa screening/state licensure/endorsement stages, maintained accurate high-volume records, and monitored requirement updates to minimize delays.

Guide healthcare professionals; registered nurses, through the credentialing and licensure process to ensure compliance with regulatory requirements.
Conduct and provide comprehensive evaluation services for candidates, assessing their education, credentials, and relevant qualifications to streamline their transition into the U.S. workforce.
Build and maintain strong relationships with candidates,

Facilitated the onboarding process for internationally sourced medical staff; registered nurses and allied technicians, ensuring compliance with U.S. regulations by obtaining and maintaining valid credentials and licenses for healthcare practice.
Engage the credentialing processes to achieve compliance objectives, ensuring healthcare professionals, for travel registered nurses and allied health te

Took full ownership of credentialing processes to achieve compliance objectives, ensuring healthcare professionals, for travel registered nurses and allied health technicians, met industry and regulatory standards.
Entered and managed background checks across all divisions, ensuring thorough and timely processing.
Scheduled applicants for drug screenings and set up fingerprint appointments, monito

Source, screen, and evaluate candidates for domestic healthcare positions.
Assist in managing the application and qualification process for potential hires.
Coordinate with internal teams to ensure smooth onboarding and placement of candidates.
Maintain communication with candidates to provide updates and address inquiries.
Ensure compliance with company policies and industry regulations throughou

Delivered exceptional post-travel support to clients, addressing billing inquiries, invoice requests, and other service needs to ensure a seamless rental experience.
Acted as a liaison between U.S.-based clients and international franchisees, facilitating the resolution of complex billing issues and inquiries.
Provided comprehensive support to domestic and international customers via phone, email,

Delivered personalized rental experiences by maximizing sales and service opportunities across all client interactions.
Recommended and promoted optional products and services aligned with customer preferences to enhance satisfaction and revenue growth.
Provided professional client support through phone, email, and in-person interactions, ensuring a seamless customer journey.
Executed daily operat

Proactively managed inbound calls to identify and seize sales opportunities for home and lifestyle products, services, and promotional offers, representing leading brands such as Dish Network, Best Buy’s Geek Squad, AT&T, DirecTV, HughesNet, and Frontier.
Analyzed customer profiles and credit qualifications to recommend personalized service bundles, ensuring optimal satisfaction and compatibility.

Overseeing the rental process, including agreements, payments, and renewals.
Assisting clients with inquiries, resolving issues, and ensuring a positive rental experience.
Assisting colleagues in resolving client service issues, decreasing claim volumes through first point-of-contact resolutions, and escalating claims to respective superiors as necessary.
Developing high-quality clientele re

Collaborated with colleagues to resolve client service issues, reducing claim volumes through first-contact resolutions and escalating complex cases to appropriate supervisors.
Fostered high-value client relationships by delivering exceptional, personalized rental experiences and addressing customer needs efficiently.
Solicited sales for optional products and services, aligning recommendations wit

Delivered exceptional customer service by assisting with purchases, returns, and inquiries, ensuring a positive shopping experience.
Handled phone-based customer communication, addressing questions and resolving concerns promptly and professionally.
Assembled and arranged merchandise displays on the sales floor, maintaining an organized and visually appealing environment.
Operated cash registers a