Melissa O'Connor
@melissaoconnor
Detail-oriented compliance specialist with 5+ years in healthcare credentialing and staffing.
United StatesWhat I'm looking for
I am a detail-oriented compliance specialist with over five years of experience in healthcare staffing, credentialing, and regulatory compliance. I have managed high-volume credentialing processes, supported multi-state licensure efforts, and ensured readiness for audits prior to clinician deployment.
My background spans corporate and clinical settings where I have collected and verified credentials, coordinated onboarding and hiring logistics, and liaised between candidates, HR, and management to secure successful placements and retention. I have led teams in assisted living and memory care, managed medication administration workflows, and maintained HIPAA-compliant documentation systems.
I take pride in driving quality improvement initiatives, mitigating compliance risk in collaboration with legal and risk teams, and maintaining accurate credentialing databases with timely renewals. I seek roles where I can apply my credentialing expertise, attention to detail, and leadership to support safe, compliant staffing operations.
Experience
Work history, roles, and key accomplishments
Credentialing Specialist
Tallavera Medical Staffing
Jun 2024 - Jun 2025 (1 year)
Managed high-volume credentialing processes and submitted applications to hospitals and payers, maintaining accurate records and ensuring timely renewals; supported recruitment, interviews, onboarding, and successful placements.
CHCompliance Ambassador
Cross Country Healthcare
Jan 2022 - Jan 2024 (2 years)
Managed multi-state compliance for travel clinicians by collecting and maintaining licensure, background checks, and immunization records and prepared audit-ready documentation for deployments.
Team Lead / Med Tech
Crimson Ridge Gardens
Oct 2019 - Sep 2021 (1 year 11 months)
Administered medications and supervised shift operations in assisted living and memory care, managed medication inventory, and upheld eMAR and HIPAA-compliant care standards.
Assistant Manager
St. John’s Home
Dec 2015 - Apr 2019 (3 years 4 months)
Supervised dining services staff, conducted hiring, onboarding, scheduling, and staff training, and managed credentialing for new hires to ensure consistent coverage and service quality.
Dining Room Manager
Legacy at Park Crescent
Nov 2013 - Apr 2015 (1 year 5 months)
Oversaw dining room operations, managed HR tasks including interviews and credentialing, scheduled staff, and collaborated with leadership to maintain high resident dining standards.
Education
Degrees, certifications, and relevant coursework
Greece Arcadia High School
Regents Diploma, High School
Graduated with a Regents Diploma from Greece Arcadia High School in June 2006.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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