
Keith Rocero
@keithrocero
I support customers and AI operations through accurate data processing and responsive service.
What I'm looking for
I've supported roadside assistance operations at EmpireOneCX, helping connect drivers with local service providers and locating nearby EV charging stations.
As an Aifi retail operator, I used AI tools to process data, monitor workflows, validate outputs, and complete quality checks. I earned Top Agent recognition for the Aifi account.
I've also worked in housekeeping for Singapore's Ministry of Manpower, maintaining guest spaces to company standards while protecting guest privacy. I'm dependable, adaptable, and maintained perfect attendance from my date of hire.
Experience
Work history, roles, and key accomplishments
Housekeeping Staff
Overseas Filipino Worker
Cleaned and maintained guest rooms, bathrooms, and common areas according to company standards. Provided courteous service and reported maintenance issues.
Customer Service Specialist / AI Operator
EmpireOneCX
Provided customer service and operated AI tools for data processing and validation. Supported roadside assistance and retail operations, ensuring accurate system outputs and resolving basic issues.
Education
Degrees, certifications, and relevant coursework
Infotech Institute of Art and Science
Hotel and Restaurant Management, Hotel and Restaurant Management
2008 - 2010
Pursued studies in Hotel and Restaurant Management with a major in Housekeeping and Hotel Management from April 2008 to May 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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