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Keila Reyes

@keilareyes

Catering Manager at Fiserv Forum / Levy Restaurants, running corporate events, weddings, and premium suites for high-profile guests.

United States

Message

At Fiserv Forum / Levy Restaurants, I manage private events ranging from corporate gatherings and weddings to premium suites. I work directly with clients on event details and address issues as they come up.

I oversee food preparation, inventory, and food quality while maintaining health and sanitation standards. I also hire and train catering staff on food safety and service standards.

Previously, as Concessions Supervisor at Fiserv Forum / Levy Restaurants, I managed concession stands and bar locations during arena events. I scheduled teams of 20–30 staff members and handled inventory checks, stock transfers, and waste logging.

At The MECCA Sports Bar and Grill and First and Bowl, I supervised front-of-house operations, staff scheduling, and labor costs. I also supported promotional campaigns and private bookings, and hold ServeSafe Alcohol and ServeSafe Food Protection Manager certifications.

Experience

Work history, roles, and key accomplishments

Catering Manager

Fiserv Forum / Levy Restaurants

Nov 2025 - Feb 2026 (3 months)

Managed private events in a fast-paced arena setting, running operations for corporate gatherings, weddings, and premium suites. Oversaw kitchen food preparation, tracked inventory, and hired, trained, and guided catering staff on food safety and service standards.

Event Planning Client Relations Corporate Trainer Inventory Management Food Safety Sanitation Standards Team Leadership

Concessions Supervisor

Fiserv Forum / Levy Restaurants

Apr 2025 - Oct 2025 (6 months)

Managed multiple concession stands and bar locations during major arena events, including NBA games, concerts, and tournaments. Led and scheduled teams of 20–30 staff members, handled inventory checks, and resolved guest complaints during high-volume periods.

Team Leadership Staff Scheduling Inventory Management Alcohol Compliance Health regulations Guest Relations POS systems

Supervisor / Manager

The MECCA Sports Bar and Grill

Apr 2025 - Oct 2025 (6 months)

Directed daily front-of-house operations, staff performance, and labor scheduling to deliver premier guest experiences while controlling operational labor costs. Managed promotional calendars, campaign initiatives, and creative social marketing content to increase brand visibility.

Operations Management Cost Control Staff Scheduling Promotional Strategy Social Media Marketing Event Sales Customer Satisfaction

Front of House Manager

First and Bowl

Feb 2024 - Apr 2025 (1 year 2 months)

Managed overall venue operations, labor budget optimization, cash reconciliation, vendor relations, and inventory management. Collaborated with marketing and sales departments to structure group events and promotional campaigns, driving food and beverage performance.

Venue Operations Labor Budget Optimization Cash Reconciliation Vendor Management Inventory Management Marketing Collaboration Sales Support

Supervisor

The MECCA Sports Bar and Grill

Oct 2023 - Apr 2024 (6 months)

Supervised daily floor operations, prepared nightly closing reports, and managed staff scheduling while upholding brand service standards.

Floor Operations Staff Scheduling Closing Brand Standards

Expeditor

The Cluckery

Aug 2021 - Jan 2023 (1 year 5 months)

Maintained order accuracy, updated POS menu catalogs, coordinated curbside delivery logistics, and assisted with kitchen prep operations.

Order Accuracy POS systems Curbside Kitchen Preparation

Treatment Technician

Autism Treatment for Children

Feb 2017 - Aug 2021 (4 years 6 months)

Implemented individualized behavioral therapy plans, tracked progress metrics, and partnered with clinicians and families to achieve development goals.

Behavioral Therapy Progress Tracking Clinical Collaboration Family Partnership