At Kraken Digital Asset Exchange, I reviewed high-risk accounts and investigated potential financial crime using blockchain analytics and OSINT. I assessed customer risk profiles, coordinated on escalated cases, and maintained audit-ready documentation.
Before that, I reviewed onboarding and compliance cases as a Quality Assurance Analyst at Kraken, led weekly calibration sessions, and produced performance reports. I also supported customers with KYC verification and escalated suspicious accounts and transactions.
Earlier, I worked in quality assurance at Aegis PeopleSupport Inc. and customer operations at Skiddoo. My experience also includes transaction monitoring, due diligence, financial analysis, and process improvement.
