Open to opportunities

Joseph Emmanuel Obaña

@josephemmanuelobaa

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Fraud Analyst focused on transaction monitoring, KYC verification, and AML/CTF investigations to stop financial crime.

Philippines

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What I'm looking for

I’m looking for a role where I can prevent fraud end-to-end—combining transaction monitoring, KYC/AML investigations, and cross-functional collaboration to resolve complex cases and continuously improve risk outcomes.

PROFESSIONAL SUMMARY :

Experienced Fraud and Chargeback Analyst with a strong background in fraud prevention, transaction monitoring, risk assessment, and KYC verification across banking, fintech, and cryptocurrency platforms. Skilled in analyzing customer behavior and transaction activity to identify fraudulent accounts, suspicious activity, scam involvement, money mule activity, potential money laundering risks, and fraud patterns linked to iGaming and gambling transactions.

Experienced in document verification, account investigations, deposit and withdrawal reviews, and maintaining detailed case documentation while ensuring compliance with regulatory and internal requirements. In addition to professional fraud and risk management experience, I have practical familiarity with sportsbook and iGaming products through occasional sports betting activities, providing an understanding of betting markets, odds, player behavior, and risk dynamics. Proven ability to collaborate with Compliance, Payments, Customer Support, and Risk teams to resolve complex cases and support fraud prevention initiatives.

ADDITIONAL SKILLS:

● Proficient in spreadsheet tools (Excel, Google Sheets).

● Working knowledge of SQL for querying, filtering, and aggregating structured data

● C++ Programming

Experience

Work history, roles, and key accomplishments

Fraud Analyst

Kraken

Mar 2024 - May 2026 (2 years 2 months)

Investigated high-risk crypto transactions involving scams, identity theft, fake documents, stolen payment methods, and layered asset movement. Verified customer-submitted documents, escalated emerging fraud trends via suspicious account clusters, and collaborated cross-functionally to support secure, compliant customer activity.

Fraud Analysis Transaction Monitoring Cluster Pattern Escalation Case Documentation

Fraud and ATO Dispute Analyst

PayPal

Mar 2020 - Mar 2024 (4 years)

Investigated high-risk transactions tied to scams, identity theft, fake-document account creation, stolen payment methods, promotion abuse, and layered asset movement. Verified submitted identity and financial documents, assessed unauthorized access/ATO risk, and escalated fraud patterns from suspicious account clusters for further mitigation.

ATO Dispute Review Fraud Investigation Document Verification

Fraud and Chargeback Analyst

JPMorgan Chase

Jun 2016 - Mar 2020 (3 years 9 months)

Investigated high-risk card-related activity including counterfeit transactions, stolen cards, identity theft, first-party fraud, and elderly abuse. Conducted outbound calls to validate flagged transactions and reviewed chargeback issues for card-present activities.

Chargebacks First Party Fraud Review Transaction Monitoring Case Management

Customer Service & Technical Support

Sutherland, Convergys & Transcom

Jun 2011 - Apr 2016 (4 years 10 months)

Provided customer service and technical support across multiple BPO environments, supporting clients in various industries. Resolved customer inquiries and issues in a professional, service-oriented manner while maintaining support quality.

Customer Support Technical Support Case Handling Troubleshooting Client Communication Service Quality Management Issue Resolution