At TEG/Ticketek Australia, I mitigated millions of bot attacks during the Taylor Swift ticket on-sale using Akamai WAF and Bot Management, while saving $20,000 per month through AWS infrastructure cost optimization.
I've spent over nine years improving cloud reliability, deployment automation, and application performance across Deltek, Genesys Telecommunications Laboratories, and Accenture. I build CI/CD pipelines with Ansible, Jenkins, GitLab, and Octopus Deploy; automate operations with Python and PowerShell; and use monitoring, incident response, HA/DR, and security practices to keep systems scalable and available.
