Kay User

Efficiently managed inbound and outbound calls and emails for various verifications, including employment, education, and licensing. Maintained an effective follow-up process to ensure timely completion of background checks and accurate data entry.

Managed inbound and outbound calls and emails for employment, education, reference, and licensing verification. Maintained an effective follow-up process to ensure timely completion of background checks and accurate data entry of verified information.

Efficiently managed inbound and outbound calls and emails for employment, education, reference, and licensing verification. Maintained an effective follow-up process to ensure timely completion of background checks and accurate data entry.

Greeted employees, patients, guests, and vendors at the facility entrance, verbally communicating active restrictions and asking health screening questions. Managed supplies at screener stations and maintained an organized and clean work area.

Assisted with new floor sets and organized the back room, maintaining current knowledge of shelf planograms and end cap plans to effectively merchandise products. Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Demonstrated attention to detail to ensure shelves and storage areas were stocked correctly. Collaborated with co-workers to distribute merchandise boxes and pallets in a timely manner and met weekly deadlines for displaying advertising and pricing signs.

Provided positive and effective customer service by answering questions and resolving issues. Utilized project management skills to update weekly sales ads and promotion displays, and performed all necessary cash register functions with accuracy.

Completed an Associate of Applied Science in Web Development, gaining expertise in web development and design. Studied various programming languages and web applications, including CSS, HTML5, JavaScript, PHP, and WordPress.

Obtained a Certificate in Web Development, focusing on foundational web technologies. Developed skills in CSS, HTML5, JavaScript, PHP, and WordPress.

Earned a Certificate in Retail Management, developing skills in various aspects of retail operations. Gained knowledge in managing retail environments and customer service.