Kaytlin Cornish
@kaytlincornish
Detail-oriented professional with strong communication and problem-solving skills.
United StatesWhat I'm looking for
I am a motivated professional with a strong background in customer service and administrative roles. My experience as an Underwriting Service Assistant at State Farm Insurance has equipped me with the skills to independently approve and process workmen’s compensation applications while maintaining accuracy in policy records and documentation. I thrive in deadline-driven environments and have a proven ability to adapt quickly to evolving procedures.
In my previous role as a Dental Administrative Assistant, I maintained a clean and positive environment, ensuring patient comfort and satisfaction. I excelled in entering patient data into the dental records system and developed strong relationships with patients and dental professionals. My commitment to continuous improvement and effective communication has consistently contributed to team success.
Experience
Work history, roles, and key accomplishments
Underwriting Service Assistant
State Farm Insurance
Apr 2024 - Nov 2024 (7 months)
Independently approved and processed workmen's compensation applications, demonstrating proficiency in operating computer workstations and business software. Assisted in the development and implementation of new procedures and workflows, maintaining accuracy in policy records and documentation.
Dental Administrative Assistant
Pediatric Smiles of Bloomington
Jun 2023 - Apr 2024 (10 months)
Maintained a clean, sterile, and positive environment to optimize patient comfort, safety, and satisfaction. Entered all patient data into the dental records system using Dentrix Ascend software and observed all confidentiality rules.
CCC - Retention One Specialist
State Farm Insurance
Oct 2021 - May 2023 (1 year 7 months)
Worked closely with agents and agent staff to resolve customer inquiries and questions, demonstrating high knowledge of procedures and resolutions. Proficiently understood customer needs and provided accurate answers in a timely manner, utilizing de-escalation tactics to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Midwest Technical Institute
Certificate, Dental Administrative Assisting
Completed a program focused on dental administrative assisting, gaining skills in patient data entry, insurance processing, and maintaining a sterile environment. Developed proficiency in using Dentrix Ascend software and adhering to confidentiality rules.
Normal Community West High School
High School Diploma, General Studies
Completed high school education, developing foundational academic skills and preparing for further education or entry into the workforce.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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