Alajha Parson

I am an experienced underwriting assistant and administrative professional with a strong record of improving workflows, training new hires, and handling sensitive information with discretion. I consistently manage high volumes of policy and administrative tasks while maintaining accuracy and compliance.

In prior roles I reviewed up to 50 policies daily, acted as a liaison between underwriters and brokers, and implemented workflow changes that reduced processing time by leading trainings and producing workbooks. I have proven experience with document control, employee records, multi-line phone systems, invoicing support, and remote administrative operations.

I bring strong computer proficiency in Microsoft 365, Google Suite, Outlook, Workday and Adobe, fast typing (45 WPM), and strengths in data entry, email correspondence, cross-functional collaboration, and project management. I seek to apply these skills in roles that value process improvement, accuracy, and clear communication.