Open to opportunities

Kayode Ayodele

@kayodeayodele

Message

Versatile virtual assistant and certified HSE professional supporting healthcare and executive operations.

Nigeria

Message

What I'm looking for

I seek remote roles where I can provide executive and healthcare administrative support, improve workflows, ensure compliance, and deliver safety programs while growing responsibilities.

I am a versatile and detail-oriented virtual assistant and certified Safety Officer with strong experience supporting healthcare providers and executives. I combine administrative excellence with workplace safety expertise to streamline operations and protect people.

In healthcare roles I have managed high-volume patient communication, appointment scheduling, EHR entry (EPIC, Cerner, Helium Health), medical billing support, and HIPAA-compliant documentation, maintaining a 95% patient satisfaction rate.

As a safety professional I conduct hazard identification, risk assessments, virtual safety inspections, incident investigations, and deliver safety training aligned with OSHA and ISO 45001 principles. I hold HSE Levels 1–3 and facilitate PTW systems and emergency preparedness.

I bring strong multitasking, problem-solving, and confidentiality skills, proven by reductions in billing discrepancies and repeated recognition for customer service. I seek roles where I can support teams remotely while improving processes and safety outcomes.

Experience

Work history, roles, and key accomplishments

Current

Remote Safety Officer

Current

SafeTech Global Solutions Ltd

Jan 2025 - Present (1 year 1 month)

Monitored HSE compliance for remote and on-site teams, conducted virtual risk assessments and incident investigations, delivered online safety training, and prepared safety reports in line with OSHA and ISO 45001 standards.

Risk Assessment OSHA ISO 45001 PTW Compliance Safety Reporting

Virtual Assistant / Admin

HealthPlus Solutions

May 2021 - Oct 2025 (4 years 5 months)

Served as first point of contact for patients, managed 50+ inquiries daily, scheduled appointments, supported telehealth operations, and maintained accurate EHR records (EPIC/Cerner) while ensuring HIPAA compliance.

Appointments EHR HIPAA Patient Relations Data Entry

Remote Medical Customer Service Rep

Kirkendall Dwyer LLP

Feb 2020 - Oct 2025 (5 years 8 months)

Monitored status of assigned cases and maintained accurate records, coordinated cross-department updates, and handled sensitive patient information in compliance with HIPAA to ensure timely follow-ups and issue resolution.

Patient Support CRM Case Management HIPAA Data Entry Reporting

Personal Assistant to MD

Oil & Gas Company

Aug 2020 - Jul 2022 (1 year 11 months)

Provided executive support to the Managing Director including calendar and travel management, coordinated board and stakeholder meetings, prepared executive reports, and handled confidential correspondence to improve office efficiency.

Executive Support Calendar Management Travel Coordination Meeting Coordination Report Preparation Workflow Optimization

Customer Service Administrative

MedCare Assist

Jul 2018 - Apr 2021 (2 years 9 months)

Handled high-volume patient inquiries, collaborated with billing and coding teams to improve record accuracy, and helped reduce scheduling errors by 20% through process improvements and team training.

Customer Service Medical Billing Medical Coding CRM Process Improvement Training