Open to opportunities

Kaylie Myers

@kayliemyers

Message

I am a customer-service focused financial aid assistant skilled in student support and operational accuracy.

United States

Message

What I'm looking for

I seek a full-time student services or customer-support role where I can apply financial aid processing, data entry, and leadership skills in a collaborative environment with growth opportunities.

I am a dedicated financial aid assistant and customer service professional with experience supporting students, parents, and visitors through in-person, phone, and email interactions. I handle FAFSA guidance, review and process student financial aid documentation, and maintain accuracy in student information systems.

My background includes leadership roles in food service where I supervised teams, managed scheduling and training, handled inventory and cash, and improved guest satisfaction. I bring strong phone etiquette, proficiency with Microsoft Office, POS systems, and CRM software, and a commitment to reliable, detail-oriented service.

Experience

Work history, roles, and key accomplishments

Team Shift Leader

Craveable Brands

Jan 2023 - Jan 2024 (1 year)

Supervised frontline team members to ensure smooth daily operations, managed inventory and order processing, and provided professional phone and in-person customer support.

Team Leadership Customer Service Inventory Management Phone Support Scheduling

Restaurant Manager

Popeyes

Aug 2020 - Sep 2021 (1 year 1 month)

Managed daily restaurant operations, oversaw scheduling and training, enforced food safety compliance, and implemented service improvements to maintain high guest satisfaction.

Operations Management Team Leadership Food Safety Scheduling Training Inventory Control

Financial Aid Assistant

South University

Jan 2024 - Present (1 year 9 months)

Provided guidance on FAFSA and required financial aid forms, received and processed student aid documentation, and maintained accurate student records to support timely aid disbursement.

FAFSA Student Records Data Entry CRM Software Microsoft Office Phone Support

Server / Hostess

Native Grill & Wings

Jan 2023 - Present (2 years 9 months)

Welcomed and seated guests, handled reservations and takeout calls, and processed payments to deliver a positive dining experience and efficient service.

Customer Service Phone Support Reserving Table Management