What I want most is a place where people are valued as much as performance. Remote flexibility is non-negotiable for me, and a team that genuinely gets along makes all the difference.

Kaylea Tolchin
@kayleatolchin
Hi! I turn marketing chaos into clear campaigns and keep dozens of client programs running smoothly without the usual fire drills.
What I'm looking for
I'm Kaylea. I'm the person who can tell you exactly which of your 15 campaigns is about to go sideways before you can. For 5+ years, I've been the air traffic controller between program ops and integrated marketing, clearing the runway so the big ideas actually get off the ground. Sales, creative, paid media: I'm the one making sure 100+ client programs land on time while keeping churn under 5%.
I'm the same person in a client call as I am at a happy hour: warm, steady, glass-half-full, and a genuinely good communicator. I'm based in Austin, fully set up to work remotely, and I'm looking for a team that treats people like people, not just headcount, where the culture is as strong as the results.
Experience
Work history, roles, and key accomplishments
Director, Program Operations
Walden Media Group
Feb 2026 - Present (7 months)
Directs execution of 100+ client programs across Enterprise and Franchise portfolios, managing timelines, deliverables, and cross-functional coordination while maintaining client churn below 5%.
Leads collaboration across Business Development, Creative, Paid Media, Operations, and executive leadership to keep multiple workstreams aligned and on schedule.
Marketing Specialist
First Trust Portfolios
Aug 2025 - Feb 2026 (6 months)
Created marketing assets, including handouts, fact sheets, presentations, and investor guides, for 800+ financial advisors across 8+ ETFs
Produced 30+ assets per quarter while maintaining fast turnaround times to keep pace with market conditions and advisor needs
Served as the go-to resource for the Taxable Fixed Income Team, translating complex ETF data into clear, advisor-ready materials
Orchestrated 15+ concurrent marketing programs at NBCUniversal, managing creative production across broadcast, digital, and live events. Served as the key link between sales, creative, paid media, and partners, keeping campaigns on schedule. Designed sponsorship packages and pitch decks aligned to client goals while maintaining brand consistency across all deliverables.
Education
Degrees, certifications, and relevant coursework
University of Tennessee, Knoxville
Bachelor of Science in Business Administration, Marketing
Bachelor of Science in Business Administration with a major in Marketing from the University of Tennessee, Knoxville, Haslam College of Business.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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