Kayla Thiede
@kaylathiede
I streamline compliance, billing, documentation, and operational workflows across regulated organizations.
What I'm looking for
At Hillside Counseling, I manage client intake, scheduling, HIPAA-compliant documentation, insurance verification, billing, collections, and denial resolution. Previously at Girls Inc. of Tarrant County, I managed financial accounts for 37 locations and more than 750 families while sustaining a 95%+ on-time payment rate.
I've built reliable systems for records, receivables, compliance, reporting, and workflow coordination across childcare, education, youth programs, and counseling. I’m seeking claims adjusting, compliance, or project coordination work where analytical thinking, process reliability, and structure matter.
Experience
Work history, roles, and key accomplishments
Client Care Coordinator
Hillside Counseling LLC
Jun 2025 - Present (1 year 3 months)
Manage client onboarding, scheduling, and intake documentation while ensuring HIPAA compliance. Verify insurance benefits and process insurance billing, ERAs, payments, and account updates.
Education
Degrees, certifications, and relevant coursework
Tarrant County College
Associate's Degree, Business Management
Earned an Associate's Degree in Business Management from Tarrant County College in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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