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Jessica Tuggle

@jessicatuggle

I resolve healthcare compliance risks across appeals, grievances, and regulatory operations.

United States
Message

What I'm looking for

I'm looking to apply my healthcare compliance, appeals and grievances, audit readiness, and regulatory reporting experience to help managed care or hospital teams reduce risk, improve compliant outcomes, and resolve member concerns accurately.

I've supported CMS- and state-regulated managed care and hospital operations through appeals, grievances, audit readiness, HIPAA-compliant documentation, and regulatory reporting. At Molina Healthcare, I investigated and resolved member complaints, tracked regulatory timelines, and used root cause analysis to recommend corrective actions.

I've also strengthened compliant billing, prior authorization, and revenue-cycle processes at UT Health and Science Center, TIRR Memorial Hermann, and Tangible Difference Learning Center. I translate complex requirements into clear resolutions while partnering with clinical, pharmacy, operations, providers, and leadership.

Experience

Work history, roles, and key accomplishments

Molina Healthcare logoMH

Lead Appeals and Grievances Specialist/Coordinator

Sep 2021 - Feb 2026 (4 years 5 months)

Investigated, documented, and resolved member appeals, grievances, and complaints in accordance with CMS, state Medicaid, and internal regulatory requirements. Ensured compliance with regulatory turnaround times and documentation standards to support audit readiness and external reporting.

Education

Degrees, certifications, and relevant coursework

University of Houston Downtown logoUD

University of Houston Downtown

Bachelor of Arts, Healthcare Administration

Pursuing a Bachelor of Arts in Healthcare Administration, expected to complete in May 2026.

Lone Star College logoLC

Lone Star College

Certificate, Community Health

Completed the Community Health Worker program in October 2020.

EI

Everest Institute

Certificate, Medical Billing and Coding

Completed the Medical Insurance Billing and Coding program in April 2013.

BS

Bellaire Senior High School

High School Diploma, General Studies

Earned a high school diploma in June 2011.

Tech stack

Software and tools used professionally

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