
Jessica Tuggle
@jessicatuggle
I resolve healthcare compliance risks across appeals, grievances, and regulatory operations.
What I'm looking for
I've supported CMS- and state-regulated managed care and hospital operations through appeals, grievances, audit readiness, HIPAA-compliant documentation, and regulatory reporting. At Molina Healthcare, I investigated and resolved member complaints, tracked regulatory timelines, and used root cause analysis to recommend corrective actions.
I've also strengthened compliant billing, prior authorization, and revenue-cycle processes at UT Health and Science Center, TIRR Memorial Hermann, and Tangible Difference Learning Center. I translate complex requirements into clear resolutions while partnering with clinical, pharmacy, operations, providers, and leadership.
Experience
Work history, roles, and key accomplishments
Lead Appeals and Grievances Specialist/Coordinator
Sep 2021 - Feb 2026 (4 years 5 months)
Investigated, documented, and resolved member appeals, grievances, and complaints in accordance with CMS, state Medicaid, and internal regulatory requirements. Ensured compliance with regulatory turnaround times and documentation standards to support audit readiness and external reporting.
Education
Degrees, certifications, and relevant coursework
University of Houston Downtown
Bachelor of Arts, Healthcare Administration
Pursuing a Bachelor of Arts in Healthcare Administration, expected to complete in May 2026.
Lone Star College
Certificate, Community Health
Completed the Community Health Worker program in October 2020.
Everest Institute
Certificate, Medical Billing and Coding
Completed the Medical Insurance Billing and Coding program in April 2013.
Bellaire Senior High School
High School Diploma, General Studies
Earned a high school diploma in June 2011.
Availability
Location
Authorized to work in
Job categories
Skills
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