Kayla Hill
@kaylahill
I am a reliable non-emergency medical transport driver and customer-service specialist with strong time-management.
United StatesWhat I'm looking for
I am a dependable non-emergency medical transport professional with experience in patient transfer, delivery driving, and customer service. I hold CPR certification, understand basic medical terminology, and consistently practice vehicle pre/post inspections, safe lifting (up to 90 lbs with assistance), and effective patient communication.
I thrive in fast-paced, hands-on roles where multitasking, time management, and clear communication matter. My background also includes online grocery shopping, parcel delivery, and customer-service work where I focused on route planning, temperature-appropriate packaging, de-escalation, and digital data-processing tools.
Experience
Work history, roles, and key accomplishments
Non-Emergency Medical Transportation
Costal Ferry LLC
Oct 2022 - Jun 2023 (8 months)
Provided non-emergency medical transportation in Chesapeake, coordinating with medical personnel and assisting patient transfers while lifting up to 90 lbs daily; maintained vehicle prescreen and post-screen inspections.
Online Grocery Shopper
Walmart
Jul 2021 - Nov 2021 (4 months)
Picked and packaged online grocery orders, ensured temperature-appropriate bagging and product presentation, assisted in-store customers, and loaded purchases into customer vehicles.
Delivery Driver
Amazon
Sep 2020 - Jun 2021 (9 months)
Loaded and delivered parcels to residences and offices, planned routes to complete trips safely and on time, and performed pre- and post-work vehicle inspections.
Customer Service Specialist
Loan Care LLC
May 2018 - Sep 2019 (1 year 4 months)
Handled inbound consumer inquiries on a dual operating system, processed mortgage payments, and de-escalated dissatisfied customers to resolution.
Education
Degrees, certifications, and relevant coursework
Vocational-Technical School
Cosmetology
2012 - 2014
Attended a vocational-technical cosmetology program from September 2012 to June 2014.
Ocean Lakes High School
2010 - 2014
Attended Ocean Lakes High School from September 2010 to June 2014.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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