Kayla French
@kaylafrench
I manage accurate, high-volume client intake, records, and administrative operations.
United StatesWhat I'm looking for
I'm currently supporting utility-assistance clients at Hill Country Community Action Association’s Temple HELP Center, guiding applications, reviewing documentation, and maintaining confidential case records.
Previously, I processed and sorted high-volume mail at the United States Postal Service with 100% accuracy, using handheld scanners and PC systems to track delivery progress. I’ve also managed bookkeeping, client communication, scheduling, and compliance records as the owner/provider of Rowboat Daycare LLC.
I bring focused, reliable performance in fast-paced environments, with strengths in data entry, typing, record keeping, Microsoft Office, database input, and compassionate client service.
Experience
Work history, roles, and key accomplishments
Intake Specialist
Hill Country Community Action Association
Jan 2026 - Present (8 months)
Provided professional and compassionate customer service while assisting clients with utility assistance applications and community resource support. Managed high-volume phone communications and maintained confidential client information in agency databases.
Education
Degrees, certifications, and relevant coursework
University of Nebraska at Kearney
Bachelor of Arts, Secondary Education
2017 - 2020
Completed 30 credit hours in Secondary Education with a minor in Psychology.
Sutherland Public Schools
High School Diploma, General Studies
Earned a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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