MONISHA TOBIE

I am a detail-oriented and adaptable professional with strong typing, reading comprehension, and remote work skills, currently studying English and Creative Writing. I have a proven record of accuracy and a commitment to following instructions, making me well-suited for research studies and data entry projects.

As founder of Spotless Cleaning Services, I scaled the business, grew the client base by 150% in two years, implemented scheduling and invoicing systems that cut administrative work by 40%, and led a team of 12 to consistently deliver 5-star service. In a prior public service role I processed over 1,200 client intakes annually with 98% accuracy and improved intake procedures to reduce wait times by 25%.

I bring strong CRM and Salesforce familiarity, a focus on operational efficiency, and a track record of improving client satisfaction and retention. I am eager to contribute these skills in a remote, structured role where accuracy, responsiveness, and collaboration matter.