Kayden Sim
@kaydensim
I build welcoming client experiences through empathetic communication, conflict resolution, and organized operations.
United StatesWhat I'm looking for
I've supported customers and daily store operations at CVS, resolving concerns with empathy and professionalism while training new employees on service standards and procedures.
More recently, at Ansible Government Solutions, I collaborate with teammates to maintain quality, accuracy, and clear communication in a fast-paced environment. With a Bachelor's degree in General Psychology, I’m eager to apply psychological insight, rapport-building, and client-service skills to mental health intake and engagement.
Experience
Work history, roles, and key accomplishments
Packer
Ansible Government Solutions
Jul 2025 - Present (1 year 2 months)
Collaborated with team members to streamline processes and maintain quality. Maintained attention to detail and adapted to shifting priorities.
Shift Supervisor
CVS
Aug 2023 - Dec 2024 (1 year 4 months)
Served as primary customer contact, resolving inquiries with empathy. Trained new employees and supervised daily operations, managing inventory and records.
Education
Degrees, certifications, and relevant coursework
University of Massachusetts Lowell
Bachelor of Arts, General Psychology
Grade: 3.5
Activities and societies: AACEE Member
Bachelor of Arts in General Psychology from the University of Massachusetts Lowell, completed in 2025.
Valencia College
Associate of Arts, General Studies
Activities and societies: Dual Enrollment
Associate of Arts in General Studies from Valencia College, completed in 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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